Privacy Policy
Last updated: September 15, 2026
Summary: We collect minimal data necessary to provide our services. We don't sell your personal information. We use industry-standard security measures to protect your data.
1. Information We Collect
Information you provide
- Account information: Email address, name, company name when you sign up
- Payment information: Processed securely by Stripe; we don't store credit card numbers
- Communications: Messages you send to our support team
Information collected automatically
- Usage data: API calls, features used, timestamps
- Device information: Browser type, IP address, operating system
- Cookies: Essential cookies for authentication and preferences
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Process payments and send transaction confirmations
- Send service updates, security alerts, and support messages
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or abuse
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share data with:
- Service providers: Payment processor (Stripe), hosting provider, analytics
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures including:
- HTTPS encryption for all data transmission
- Encrypted storage for sensitive data (API keys hashed/encrypted at rest)
- Regular security audits and monitoring
- Access controls and authentication requirements
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time by contacting us.
6. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data
- Export your data in a portable format
- Opt out of marketing communications
7. Cookies
We use essential cookies for:
- Authentication and session management
- Security and fraud prevention
- Remembering your preferences
You can control cookies through your browser settings. Disabling cookies may affect functionality.
8. Third-Party Services
Our service integrates with:
- Stripe: Payment processing (Privacy Policy)
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
10. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
11. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or through our platform.
12. Contact Us
For privacy-related questions or to exercise your rights:
- Website: freightpulsehq.com